Privacy

Last updated: 29 May 2018

This Data Protection Policy explains how Méca-Fluid SRL collects, processes and uses your Personal Data.

The term ‘Personal Data’ refers to any information relating to a natural person that enables their identification. Such information includes, for example, a name, an email address or a password.

By accessing our Website and using our services, you acknowledge that you have read and understood this Policy in its entirety. If you object to this Policy, you may change your account settings or permanently delete your account.

1. Collection of personal data

When you interact with our Website, we collect data falling into two distinct categories: personal data that you provide to us and data collected automatically.

1.1. Personal data you provide to us

When you visit our Website, you provide us with the following data:

  • Your login and identification details (e.g. your email address and password). This information allows you to log in to your personal account.
  • Your basic personal data (e.g. your first and last names, your date of birth, your language). This data enables us to provide you with tailored content.
  • Your contact details (e.g. your postal address). This information enables us to deliver our products to you.
  • Your payment details (e.g. your VAT number, your payment card number). This data enables us, in particular, to issue a credit note or a refund for your order.

1.2. Data collected automatically

When you browse our Website, we collect the following personal data:

  • The characteristics of the device (computer, tablet or smartphone), operating system (iOS, Windows, Android, etc.) and browser (Chrome, Firefox, Explorer, etc.) you use to access our Website.
  • Your browsing activity on our Website (frequency of visits, search terms, pages visited, specific actions taken on the Website, etc.)
  • Your location and your IP address

2. Use of personal data

We use your personal data, in particular, to:

  • Create your personal account on our Website.
  • Update and improve our Website.
  • Provide you with our services and process your orders.
  • Notify you of changes to our privacy policy or our terms and conditions of sale
  • Send you our promotions and special offers
  • To analyse the impact of advertisements
  • To protect ourselves against fraudulent and illegal activities
  • To settle disputes or resolve issues
  • To answer your questions via forms on our Website
  • To enable us to manage our business effectively
  • To comply with legal obligations

We also use this data for marketing purposes. You will receive these messages by email from us if you have previously authorised us to send them to you, or if you have requested information or purchased products from us without indicating that you do not wish to receive such messages. In each message of this type, you are given the option to unsubscribe. This can be done at the bottom of each email.

Furthermore, we only use this data where we are permitted to do so by law.

3. Retention period for personal data

We retain your personal data only for as long as your account is active or for as long as necessary to fulfil the purposes for which it was collected.

Following the closure of your account, we reserve the right to retain your personal information for as long as necessary to meet our legal, accounting and tax obligations, to resolve disputes and to enforce our agreements, until such time as this is no longer necessary.

4. Protection of personal data

We have implemented all necessary technical, physical and administrative measures to protect your personal data and to prevent any alteration or destruction thereof. However, it should be noted that, like any other website, we cannot guarantee its total security.

5. Your rights

In accordance with current legislation, you have the following rights regarding the management of your personal data:

  • The right to access your personal data: you may view a list of all the personal data we hold about you.
  • The right to update, rectify, delete or block your personal data.
  • The right to object to the processing of your personal data.
  • The right to data portability: you may ask us to send you or a third party a list of all your personal data. This right applies only to the data referred to in Article 1.1 of this Policy.

You may, at any time, access your account on our Website to check, update or delete the personal data you have provided to us. To exercise your other rights, please send an email to info@mecafluid.be.

6. Sharing personal data with third parties

We may share your personal data with various third parties. In particular:

  • Our affiliated entities in order to provide you with the services you expect when using our Site.
  • Our business partners, suppliers and subcontractors who process your personal data on our behalf (including email platforms, transport companies, etc.), in accordance with our instructions and solely for the purposes set out in this Policy.
  • The relevant authorities (for example, in the context of legal proceedings)

7. International transfers of personal data

We may transfer your personal data to countries outside the European Economic Area (EEA) and store it in those countries solely for the purposes described in this Policy.

Whenever we transfer your personal data outside the EEA, we comply with applicable law and ensure that your personal data is afforded a level of protection at least equivalent to that required by the European Commission. Such transfers are made either:

  • To a country recognised by the European Commission as providing an adequate level of protection; or
  • to a country that does not offer adequate protection, with the transfer governed by the European Commission’s standard contractual clauses, or by implementing other appropriate international transfer solutions to ensure adequate protection.

8. Cookies

In order to facilitate your browsing of our Website and to optimise technical management, we use "cookies".

A “cookie” is a small piece of information stored by a website within your computer’s web browser. This “cookie” can be retrieved during a subsequent visit to the same site. It cannot be read by any website other than the one that created it. We use cookies for administrative purposes, for example to record your preferences for certain types of information, which will save you from having to re-enter the same details each time you visit our Site.

Most "cookies" only remain active for the duration of a session or visit. None of them contain information that would enable you to be contacted by telephone, email or post. You can also configure your browser to notify you each time a "cookie" is created or to prevent them from being stored.

9. Changes to the Policy

Méca-Fluid SRL may need to update this Policy. We indicate the date of the last update at the top of this page, and any changes made to this Policy will be posted on this page. When we make a significant change to this Policy, we will notify you by email. However, we encourage you to review this Policy regularly to ensure you are aware of the latest version.

10. Contact Us

If you wish to contact us regarding our practices for protecting your personal data, if you have any questions or comments regarding this Privacy Policy, or if you wish to exercise any of your rights regarding your personal data, please contact us:

  • By email, at: info@mecafluid.be
  • By post, at the following address: Rue Frumhy, 18, 4671 Barchon - BELGIUM